Who we are
OrbitValue LLC (“OrbitValue”, “we”, “us”) is responsible for personal information handled through this website and our business enquiries. Contact us at pingdillip@gmail.com with questions about this policy or your information. This notice covers our website and enquiries. Processing carried out for a client’s AI solution is addressed in the relevant service agreement and, where required, a data processing agreement.
Information we receive
When you email us, we receive the information you choose to provide, such as your name, email address, company, role, contact details and the content of your enquiry. You do not need to create an account or provide payment details to browse this website.
Website infrastructure may process technical information such as IP address, browser and device details, requested pages, request times and error logs to deliver and protect the site. Development previews may also report page errors and diagnostic context to the preview platform.
Please avoid sending sensitive personal information, passwords, customer records or confidential datasets in an initial enquiry. We can discuss an appropriate way to share material if it is needed for an engagement.
How we use information
We use enquiry information to respond, understand your requirements, discuss proposals and manage our business relationship. Technical information supports website delivery, troubleshooting, security and misuse prevention. We may also keep records needed to comply with legal obligations or address disputes.
Where applicable law requires a lawful basis, these uses may rely on steps you request before entering a contract, performance of a contract, our legitimate interests in responding to business enquiries and operating a secure website, or compliance with legal obligations. Where processing requires consent, we will request it and explain how to withdraw it.
Cookies and website features
The current public website does not include an advertising pixel, a behavioural analytics integration, a customer account system or an online checkout. The contact links open your own email application. Logos displayed on the site are image assets; their display alone does not send your enquiry to the companies shown.
Hosting or security services may use technical mechanisms necessary to deliver and protect the website. Your browser settings let you manage stored website data. If optional tracking is introduced, this notice and any required consent controls will be updated before it is used.
Sharing and service providers
Information may be handled by providers that support our email, website hosting, technical support and business administration, and by professional advisers where needed. We may disclose information when legally required or necessary to protect lawful rights. Details of any proposed client delivery partners and access to client data are addressed when an engagement is scoped; a website enquiry does not authorise a partner to access your systems.
Retention and security
We retain information for as long as reasonably needed for the enquiry or relationship, relevant legal and accounting requirements, and the resolution of disputes. The appropriate period depends on the information and its purpose. You can ask us about retention or request deletion using the contact details below.
We take reasonable measures intended to protect personal information. No method of transmission or storage can guarantee complete security. Avoid including sensitive information in ordinary email.
International processing
Email, hosting and other providers may process information in countries other than your own. Where applicable data protection law requires safeguards for a transfer, those requirements must be met. Contact us if you need details about the locations and safeguards relevant to your information.
Your choices and rights
Depending on your location and the law that applies, you may have rights to access, correct or delete personal information, restrict or object to processing, receive a portable copy, or withdraw consent. These rights may be subject to exceptions. You may also have the right to complain to your local data protection authority.
To make a request, email pingdillip@gmail.com and describe what you need. We may need to verify your identity before acting and will respond within the time required by applicable law. Please do not send identity documents unless we request them through an appropriate channel.
Children and external links
This website is intended for business audiences, not children. If you believe a child has provided personal information, contact us so we can address it. External websites and your email provider have their own privacy practices; this notice does not govern those services.
Updates and contact
We may update this notice as the website and our practices change. The date above identifies the latest revision. For privacy questions, contact OrbitValue LLC at pingdillip@gmail.com.